District/School Ed Tech Insurance Set Up Process
SDC does virtually all the set up work so that the 1:1 devices issued by your district are insured. This may come at no cost to your district!
The process is simple. For school district’s who prefer the option to allow parents to purchase insurance, SDC will create informational flyers to be handed out to students by the schools when the student is provided with the device. The flyers will explain the insurance, associated cost, and how to obtain coverage.
Parents may sign up for the insurance on www.schooldevicecoverage.com upon receiving the device. Parents will provide us with their name, address, the student’s name, and the device serial number. At checkout, parents who choose to, may elect to break up their payments using PayPal Credit. Upon completing the insurance purchase, the device has coverage against damage, loss, and theft, for the entire school year.
SDC offers unlimited claims on an insured device, no deductible, no hidden processing fees, and full coverage transferability to loaner devices. Our customer service is second to none, and we provide personal, experienced experts who can help you every step of the way. During business hours, your call will be answered by a live, licensed agent.
Contact Michele Marasca!
"Hello! I'm Michele Marasca."
"I am the Business Development Director for School Device Coverage. I'll be helping you make your 1 to 1 program a huge success! Please contact me for any questions about how to get started."
Tustin Unified School District provides K-12 education to 24,000 students
Michele Marasca spoke with Garrett Kerr, Tustin Unified School District's coordinator of educational technology, to discuss some of the ins and outs of their highly successful 1:1 program.
Items SDC Needs To Know About Your Ed Tech Program
It is a straight forward boarding process for your district, but there is of course some coordination required between us.- SDC needs to know what devices are being issued. Chromebooks, or iPads, or Macbook Airs, or other devices? The type of the device dictates the premium charged for the issuance, because there are substantial differences in repair/replacement costs.
- SDC needs a estimate on the number of devices that will be issued.
- SDC needs a list of the schools that will be participating in the program.
- SDC needs to know the district's preferred method for repairing devices. Repair solution options are:
- District repairs – Can the district repair the screens onsite? If so, we will reimburse your district for the repairs – please provide the cost to repair the screen
- OR - We can utilize our local repair facility – the parents can drop the device off or we can have the repair shop pick the damaged devices up in some cases
- OR - We can utilize our mail-in depot
1:1 Claims Process
Claims are entered by the parent/student on schooldevicecoverage.com. The claims process is customized and varies depending on the preferances of the district.
Following are examples for handling claims for damaged devices after the claim is filed on schooldevicecoverage.com.
- SDC has an arrangement with a computer repair facility in or near your district. Parents take the damaged device to the repair facility where the device is repaired. SDC pays the repair facility.
- Some districts prefer that the devices first be returned to the school for inspection. Sometimes schools want to fix the device. Sometimes the devices are sent out for repair. SDC pays for the associated costs.
- SDC can send a box to the parents for mailing the damaged device. This is an option for districts that do not fit into the first options.
The claims process for lost and stolen devices is simpler. A police report is required for stolen devices.
SDC will implement the most stream lined solution to support the district and the students' families.
1:1 Questions & Answers Asked By Districts
Must all schools in a district participate in the insurance?
Absolutely NOT! SDC will provide insurance on all or just 1 school in a district.
What are the insurance payment options?
Credit card and checks.
Can districts make insurance mandatory?
Requiring parents to purchase insurance is done by many school districts.
Can districts simply send a Excel spreadsheet to SDC of the issued devices?
Yes! SDC's goal is to make the process easy for the districts/schools. Typically, if districts mandate parents purchase insurance, then you know the students and serial numbers. You may send us a spreadsheet of the issued devices.
Is there a limit on the number of claims a family may file on a device per year?
No, there is no limit. Some students have multiple claims and some students never have a claim. That's the nature of insurance.
How long does it take for the insurance to be set up and coordinated between SDC and the district?
Planning ahead is always prudent. The details can be determined on a phone call, but it takes time for SDC to create the flyers and distribute them to your district/schools. We prefer to have all ducks in a row at least a week before school starts.
1:1 Insurance Summary
The path a district takes regarding insurance is determined by two simple questions.
- Will the parents of the student be reasonable for damage to the district's 1:1 computing devices?
- If the answer to question "1" is "yes", then what are the districts preferances on insurance?
Schooldevicecoverage.com has been providing insurance on 1:1 computing devices for many years. We have the experience and expertise such insurance requires. Our goal is simple: Provide districts and their families with the best insurance possible at the lowest possible price. We hope you'll contact us and let us know if you're interested.
Thanks for visiting. All of us at schooldevicecoverage.com wish your district, your teachers and staff, and your students incredible success in your 1:1 program!
Customization
Scenario 1: Districts provide devices to the students. Parents then purchase coverage for the device on SDC's website.
Scenario 2: Districts provide devices to the students. The district informs SDC of the issued devices (typically via a spreadsheet).
Pricing
We know how to assess the expected claims based on the types of devices being issued. We know repair costs for broken screens, broken keyboards, etc. We know how many devices on average will be lost, stolen, or damaged.
We want to build a relationship with your district. We will offer the best possible rate possible.
Easy Claims
SDC streamlines the claims process. Most claims result from damaged devices. SDC makes it easy for parents/students to file a claim. And we will provide clear instructions on how a parent or student should proceed.
Repeat business is our objective and a simple claims process is paramount to keeping parents and districts happy!
