You must have a School Device Coverage account and an active order for insurance to file a claim.
You can file a claim by logging into your School Device Coverage account
and clicking the "claim here" button for your order.
If you cannot file a claim on an order, the order might not have been paid for, we do not have a valid serial number for the device, or there could be an active claim still open for the order.
After your claim is filed, you will receive instructions on how to complete your claim.